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Returns and Refunds Policy

Thank you for shopping at Legacy Cakery. Contact us If you have any questions about our Returns and Refunds Policy, please contact us: By email: legacycakery@gmail.com

Prices are subject to change at any time without notice ALL DEPOSITS are non-refundable!! 

USPS Shipping Recommendations

USPS Priority Mail - Delivery in 1 - 3 days 
USPS Priority Mail Express - Overnight
Nationwide

Shipping Policy

Turnaround 
All orders are shipped within 72 hours Monday Friday 8am - 5pm.

Carriers
We use the following carriers to deliver our orders:
- USPS
- UPS
- FedEx

Unfortunately, we do not ship our custom cakes or cupcakes outside of our local area. However you can ship us! :) Contact us for more information.


overnight Nationwide shipping available
There is a $20 minimum for shipping orders overnight.

​love jars are perishable, so they need to be packed on ice and shipped overnight depending on your location.

​ Just select USPS priority mail express at checkout and a fresh pack of cold love JARS will be on their way to you.


LOVE JARS delivery orders
A Delivery order is an order that is hand-delivered to a brooklyn street address only.

We deliver seven days a week, not on National Holidays. Delivery orders for this OPTION must have a $50 minimum.

We'll send you an email or text an hour before courier arrives at delivery time.

​
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Please note that some orders using 1st Class USPS mail will not have tracking numbers.
 

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location.

Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 


Back Orders 
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order.

You will not be charged any additional shipping and handling for the second shipment.

Prices are subject to change at any time without notice ALL DEPOSITS are non-refundable!! 
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